About the Role

Software Finder is seeking an experienced and self-driven IT Manager to oversee and manage the company’s IT infrastructure, systems, and support operations. The ideal candidate will be a hands-on leader capable of working independently, taking ownership of IT-related projects, and proactively identifying and implementing tech-driven solutions that improve business operations.

Key Responsibilities

IT Infrastructure & Systems Management:

• Oversee the maintenance, upgrades, and performance of all IT systems including hardware, networks, servers, and software.

• Manage and optimize cloud-based services and local network environments.

• Ensure data integrity, backup, and disaster recovery planning.

User Support & Issue Resolution:

• Serve as the primary point of contact for all IT support needs.

• Troubleshoot hardware, software, and network issues for on-site and remote employees.

• Train staff on best practices and new tools as needed.

Security & Compliance:

• Implement and maintain IT security policies and protocols.

• Ensure compliance with internal policies and applicable industry standards.

• Regularly assess risks and ensure proactive mitigation measures.

Technology Initiatives & Projects:

• Take initiative on IT-related improvements, automation opportunities, and new tools deployment.

• Evaluate and implement new technologies aligned with business needs.

• Manage relationships with external vendors and service providers.

Asset Management & Procurement:

• Maintain accurate inventory of hardware and software assets.

• Lead the procurement process for IT tools, systems, and equipment.

• Manage software licenses, subscriptions, and renewals.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Minimum 5–6 years of experience in IT management or a similar role.

• Strong troubleshooting skills across hardware, software, and network issues.

• Proven experience in managing IT projects independently.

• Hands-on experience with cloud systems (e.g., AWS, Google Workspace), firewalls, VPNs, and enterprise tools.

• Excellent organizational and communication skills.

• Strong sense of ownership and ability to work proactively with minimal supervision.

Nice to Have

• Certifications like CompTIA, CCNA/CCNP, or Microsoft Certified Systems Administrator (MCSA).

• Prior experience working in a fast-paced tech or SaaS environment.