Software Finder is seeking a proactive and technically skilled Assistant Manager – IT to support the management of the company’s IT infrastructure, systems, and support operations. The ideal candidate will be a hands-on professional with a strong technical foundation, capable of working independently while also supporting the broader IT strategy led by the IT Manager.

Key Responsibilities

IT Infrastructure & Systems Support:

• Assist in maintaining, upgrading, and monitoring IT systems including hardware, networks, servers, and software.
• Support optimization of cloud-based services and local network environments.
• Help ensure data integrity, backup, and disaster recovery processes are in place and effective.

User Support & Issue Resolution:

• Act as a key point of contact for daily IT support needs.
• Troubleshoot hardware, software, and network issues for both on-site and remote employees.
• Support training of staff on IT tools, systems, and best practices.

Security & Compliance:

• Help implement and enforce IT security policies and procedures.
• Assist with compliance efforts related to internal policies and industry standards.
• Support risk assessment and mitigation planning.

Technology Initiatives & Projects:

• Contribute to the evaluation and rollout of new tools and technologies.
• Assist in IT-related improvements and automation initiatives.
• Coordinate with vendors and service providers under the supervision of the IT Manager.

Asset Management & Procurement:

• Help maintain accurate records of IT hardware and software assets.
• Assist in the procurement process for IT equipment and software.
• Track software licenses, subscriptions, and renewals.

Required Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 3–4 years of experience in IT support, systems administration, or a similar role.
• Solid troubleshooting skills across hardware, software, and network environments.
• Exposure to managing or supporting small-to-medium scale IT projects.
• Hands-on experience with cloud systems (e.g., Google Workspace, AWS), firewalls, VPNs, and enterprise tools.
• Good organizational and communication skills.
• Proactive attitude and ability to work independently under guidance.