About the Role

We are looking for a Training Specialist to drive the performance and development of our Sales Development Representatives (SDRs). This role will be responsible for improving SDR quality, onboarding new hires, and ensuring continuous skill enhancement through structured training programs, assessments, and tailored coaching.

The ideal candidate has strong communication skills, a passion for sales enablement, and the ability to design training material aligned with SaaS industry best practices.

Key Responsibilities

• Take ownership of a designated group of SDRs, ensuring consistent improvement in their performance and quality of work.
• Deliver structured onboarding and training programs for new SDR hires to ramp them up effectively.
• Conduct regular training sessions, including refreshers, to address performance gaps and reinforce best practices.
• Administer and evaluate a monthly quiz for SDRs to assess product knowledge, objection handling, and sales process understanding.
• Review performance data from HubSpot, leveraging verifier-marked tier evaluations to create personalized training plans.
• Design and update training modules as new categories, SaaS products, or niche vendors are introduced.
• Provide one-on-one coaching sessions to SDRs, offering actionable feedback to boost productivity and conversion rates.
• Work closely with Sales Managers, Team Leads, and Quality Verifiers to ensure training programs align with business goals and evolving needs.

Requirements

• Bachelor’s degree in Business, Marketing, Communication, or related field (preferred).
• Proven experience in sales training, sales enablement, or coaching within SaaS or B2B sales environments.
• Strong knowledge of sales development processes, CRM usage (HubSpot preferred), and SaaS industry trends.
• Excellent communication, presentation, and facilitation skills.
• Ability to analyze performance data and create actionable training strategies.
• Creative mindset to develop engaging training material and quizzes.
• Strong organizational and time-management skills.