About the Role

We are looking for a Sales Training Data Analyst to sit at the intersection of data, sales operations, and people development. This is a role where you will aggregate and interpret data across our entire Training & Development ecosystem, from onboarding batches and QA scorecards to live call performance and CRM activity.

What You Will Do

• Aggregate and analyze data across all training and sales performance sources

• Identify performance gaps at the individual, cohort, and team level

• Build weekly and monthly dashboards and reports for the T&D function and senior leadership

• Present your findings directly, with clear recommendations, not just numbers

• Collaborate with Training Specialists to prioritize where interventions are most needed

• Track the impact of training programs over time and measure whether they are actually moving the needle

• Flag early warning signals, reps at risk, cohorts falling behind, and patterns in call quality decline

What We Are Looking For

• 3+ years in a data analyst role, preferably in sales, revenue operations, or a related function

• Strong proficiency in Excel or Google Sheets; pivot tables, dashboards, and advanced formulas

• Experience pulling and structuring data from CRM platforms such as HubSpot or Zoho

• Ability to build reports from scratch, not just maintain existing templates

• Naturally translates data into clear, non-technical narratives for varied audiences

• Comfortable working independently and taking initiative without a fully defined problem

• Experience in a SaaS, BPO, or inside sales environment is a strong advantage

• SQL or basic Python is a plus, not required

• Familiarity with Aircall or similar call intelligence platforms is a bonus